Pizza Hut's Official Statement on Online Rumors Regarding the Charge of GST and Service Charge Based on Race
Pizza Hut Malaysia has been made aware ofrumors circulating online on several fake news portals alleging that it discriminates the charging of 6% GST and 10% service charge by race in one of our restaurants.
We take these accusations very seriously and would like to categorically state and make it clear that these allegations are false. Pizza Hut does not practice discrimination against any race and welcomes everyone to its restaurants, regardless of personal background.
The 10% service charge is only applicable to dine-in customers where table service is provided, but not for our takeaway and delivery customers. We treat all our customers equally and every customer is important to us. Pizza Hut has reported these websites to the relevant authorities and will not hesitate to take action against offenders.